White Glove Service

At Nīsu Home, we are dedicated to providing our customers with the best possible shopping experience, from the moment they browse our furniture selections to the delivery and assembly process. That's why we have partnered with Distribution Resourcing Services (DRS) to offer a white glove service for our customers.

Choosing DRS as our white glove service provider ensures that our customers receive top-notch service every step of the way. With DRS, our customers can expect their furniture to be delivered directly to their desired location, regardless of which floor they reside on. The DRS team goes above and beyond by assembling the furniture as required, disposing of any packaging or rubbish, and assisting with any questions or concerns the customer may have. This comprehensive service eliminates the hassle and stress often associated with furniture delivery and assembly, allowing our customers to enjoy their new pieces without any inconvenience.

We understand that exceptional service comes at a cost, which is why there is a £200 fee for the white glove service at checkout. While this fee is not a profit generator for us, we believe it is a necessary investment to ensure that our customers receive the level of service they deserve. As a reputable company, we are committed to going the extra mile to exceed our customers' expectations, and offering the white glove service through DRS is just one way we demonstrate this commitment.

If you have any questions about our partnership with DRS, please don't hesitate to contact us via email at hello@nisuhome.com or by phone at 02078717798. We are always happy to provide further information and assistance to our valued customers.