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FAQ
Do you ship overseas?
Yes, we ship all over the world to most destinations for free, Shipping costs may apply to some locations, We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
The production time for orders varies based on your location. Some items may require up to 21 days for manufacturing. For specific estimated timelines, refer to the product details on our site. You'll receive all necessary delivery information within your order confirmation email.
How much is shipping?
We offer free international shipping, although please be aware that some remote locations might incur a small delivery fee depending on accessibility.
Do you provide sample swatches?
We are happy to provide you with sample swatches to aid in your selection. Electronic swatches can be found under any product on our website and then downloaded, while handmade swatches require approximately 2 weeks for production and delivery. We offer the first swatch for free; subsequent swatches are available at a small fee of £25 each.
Can I alter my order?
Certainly! You're welcome to modify your order, whether it's the size or colour, as long as you contact us within 48 hours of placing your order.
Any questions?
Connect with our dedicated support team at hello@nisuhome.com for personalised assistance. Expect a warm response typically within 1-3 hours.